Are you seeking a cost-effective, easy-to-use software-driven solution for creating facial composites?
Our Frequently Asked Questions was created to help you decide if SketchCop® Facial Composite System is the right facial composite software choice for you and your department.
If you have additional questions, or you can’t find the answer you’re looking for; we encourage you to contact our SketchCop® Support Team.
Do you have to be an artist to use SketchCop® Facial Composite System software?
SketchCop® DOES NOT require you to have artistic skills to use our software. We’ve already sketched everything for you. All you have to do is conduct a proper interview and click the mouse to quickly and easily assemble your facial composite.
Is SketchCop® Facial Composite System software easy to use?
Yes, our software is VERY easy to use. It has an intuitive interface that’s easy to navigate.
Does SketchCop® Facial Composite System software run on a Mac operating system?
Yes, SketchCop® Facial Composite System software will run on a Mac O/S AND Linux.
How is SketchCop® Facial Composite System software different from other facial composite software?
SketchCop® Facial Composite System software is arguably one of the first facial composite software programs capable of yielding the same quality product offered by that of a police sketch artist.
Do you offer discounts for more than one software license?
We offer a competitive price for our software licenses. Please contact our inside sales team to determine if the number of licenses you order qualify for a multi-license discount.
Do you charge annual maintenance fees?
Our annual maintenance plan features upgrades to software functions and our facial library database. Please contact us for a quote.
Is technical support available?
Yes, technical support is available via e-mail.
Do you offer training?
Yes, we offer training in a variety of formats. Please visit our Training page to choose the one option that’s best for you.
Which is more cost effective, a Police Sketch Artist or SketchCop® Facial Composite System software?
SketchCop® Facial Composite System software is far more cost-effective than a police sketch artist. Not to mention the software’s 24/7 availability.
Do you recommend the standard mouse, or a pen/graphic tablet & stylus?
It’s a matter of personal preference. I prefer the natural feel of holding a pencil so I use a tablet. Either way, you’ll want something in your hand that you’re comfortable using as a drawing tool.
Which is better? Desktop vs. Laptop
Many of our law enforcement clients purchase a license for both desktop and laptop. The desktop option allows you to control the interview environment by inviting the eyewitness to your office. You can also store completed digital composite images on your network, making them available to other members of the department.
The laptop option allows you to respond in the field and take SketchCop® Facial Composite System software to your eyewitness in cases where they’re unable to respond to you.
Do you offer facial components based upon race?
We DO NOT segment our facial feature library based upon race. Our preference is to let the suspect’s ethnic background develop organically through the eyewitness’ description. While some of our facial components may resemble characteristics of a particular ethnic group, they are categorized by their shape and form only.
Can you edit SketchCop® Facial Composite System software images in another program?
SketchCop® Facial Composite System software allows users to export their image as a multi-layer image in GIMP GNU Image Manipulation Software as a FREE download.
Can I export SketchCop® Facial Composite System software images?
SketchCop® Facial Composite System Software images may be saved in a variety of file formats. You may later export them into your preferred image editing program for further edits.
Which is more effective: a police sketch artist or facial composite software?
Both are equally effective. Police Sketch Artists like to make the argument that they are superior to police composite sketch programs. At one time they may have been. But, with SketchCop® Facial Composite System Software; law enforcement agencies now have a broader range of options.
How long does it take to create a facial composite using SketchCop® Facial Composite System software?
That depends on the length of your interview. With ANY facial composite system you can create a face in minutes. But, is it the right face? Take the time necessary to properly interview your eyewitness and everything else will fall nicely into place.