SketchCop® Solutions uses ZOOM to conduct live training, recorded events and case consultations. To ensure system compatibility, please review the recommended system requirements listed below.

Download the app:
iPhone or iPad: https://apps.apple.com/us/developer/zoom/id530594111
Android: https://play.google.com/store/apps/developer?id=zoom.us&hl=en_US&gl=US
Mac: https://apps.apple.com/us/app/id546505307
Windows: https://zoom.us/support/download

Requirements that must be met to participate in online training:

System requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card
    Note: See the list of supported devices.

Supported operating systems

  • macOS X with macOS 10.7 or later
  • Windows Vista with SP1 or later, Windows XP with SP3 or later,7, 8, 8.1 or Windows 10
    Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

Supported tablet and mobile devices

Supported browsers

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux: Firefox 27+,  Chrome 30+

If you have additional questions, please visit our Contact page and a representative will reply as soon as possible.