SketchCop® Solutions uses ZOOM to conduct live training, recorded events and case consultations. To ensure system compatibility, please review the recommended system requirements listed below.

Requirements that must be met to participate in online training:

System requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card
    Note: See the list of supported devices.

Supported operating systems

  • macOS X with macOS 10.7 or later
  • Windows Vista with SP1 or later, Windows XP with SP3 or later,7, 8, 8.1 or Windows 10
    Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

Supported tablet and mobile devices

Supported browsers

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux: Firefox 27+,  Chrome 30+

If you have additional questions, please visit our Contact page and a representative will reply as soon as possible.